Important: Update the software on your Ingenico terminal immediately

Your Ingenico terminal requires a software update. This update is required to ensure that you can continue processing your customers’ payments securely.

Click here to review the step-by-step instructions with terminal images or follow the steps in the table below.

Important steps to take:

1. Before you begin, remember to settle your batch of transactions.
2. This download will take up to 10 minutes depending on your connection.
3. While you’re navigating the screens, it’s important to maintain response as the terminal may time out after 30-60 seconds of inactivity and return you to the initial Admin menu.
4. Depending on configuration, your terminal may not display every item below, follow your prompts as they appear and move to the next line item if no prompt appears.
5. Use the [F] key to enter letters. For example, press [7] and then [F] to enter the letter P, or press [2] and then press [F] 3 times to enter the letter C.

Instructions to Download the Update for Your Ingenico iCT220, iCT250, iWL220, iWL250

You can find the model number above the arrow keys;