Merchant Support Centre

Resources and FAQs to help you get started, manage your account and learn about our products and industry-established rules.

Log In To Your Account Click here to login to your account

Overview | Managing Your Account | Product Support | Protect Your Business | Merchant Resources

See an error message on your card reader? You can resolve it with our Verifone and Ingenico error message help pages.

For information on Covid-19 readiness, including:

Ordering safety and protective equipment
How to clean and disinfect your terminals
Best practices for card-not-present payments
Contactless limit increase

Please visit our Covid Resources section.

Managing Your Account

New to Merchant Services

Chargebacks

Establishing & Managing Accounts

Statements & Fees

Product Support

Terminals

Protect Your Business

Security & Fraud

Merchant Resources

Contact client support at 1.800.265.5158