Chase Terminal Support
If you are currently experiencing issues with your Ingenico terminal, a fix has been implemented for certain terminals. Please try processing a test transaction. Whether or not the test transaction works, please click here for further instructions.
Managing Your Account
New to Merchant Services
Establishing & Managing Accounts
Chargebacks
Contact client support at 1.800.265.5158
For information on Covid-19 readiness, including:
- Ordering safety and protective equipment
- How to clean and disinfect your terminals
- Best practices for card-not-present payments
- Contactless limit increase
Please visit our Covid Resources section.
