Support when you need it

Our Merchant Support Centre helps you manage your account by providing resources and FAQs, allowing you to learn about our products and industry-established rules, and provides information to help new customers start processing as quickly as possible.

Log In To Your Account

See an error message on your card reader? You can resolve it with our Verifone and Ingenico error message help pages.

For information on Covid-19 readiness, including:

  • Ordering safety and protective equipment 
  • How to clean and disinfect your terminals
  • Best practices for card-not-present payments
  • Contactless limit increase

Please visit our Covid Resources section.


Contact client support at 1.800.265.5158