Merchant Support Centre

Resources and FAQs to help you get started, manage your account and learn about our products and industry-established rules.

Log In To Your Account Click here to login to your account

See an error message on your card reader? You can resolve it with our Verifone and Ingenico error message help pages.

For information on Covid-19 readiness, including:

  • Ordering safety and protective equipment 
  • How to clean and disinfect your terminals
  • Best practices for card-not-present payments
  • Contactless limit increase

Please visit our Covid Resources section.


Contact client support at 1.800.265.5158