Payment solutions for hotels, lodging and boutique hospitality across Canada
Accept secure, flexible payments across your hotel properties with Chase Payment SolutionsSM. Designed to work alongside your property management system (PMS) and hospitality technology platforms, our payment solutions help you handle room deposits, incidentals, high-value bookings and everyday guest payments from a private lodge or boutique property to a multi-location regional group.
Accept payments across your hotel properties
From the front desk to online reservations and group events, Chase helps you accept payments wherever and however your guests choose to pay. Accept all major payment types, including credit cards, debit cards and digital wallets like Apple Pay® and Google Pay™ whether you operate a seasonal lodge, a single boutique inn or a hotel group spanning tourism-heavy regions such as Niagara, Banff, Vancouver, Montreal, Halifax, St. John’s and Toronto.
Front desk and guest payments
- POS solutions for check-in, check-out and in-person transactions at the front desk
- Pre-authorization options to place a hold for room deposits, incidentals and extended stays, with completion at check-out
- Reliable performance for properties operating in tourism-heavy regions across Canada
Online booking and reservations
- Accept payments from web and mobile bookings
- Designed to work alongside online booking engines, property management systems (PMS) and other hospitality technology providers through supported payment integrations
- Flexible handling of single or multiple room types across one or more locations
Event and group bookings
- Support for high-ticket transactions tied to conferences, weddings and group stays
- Centralized billing options to simplify large or multi-room reservations
- Streamlined handling that helps keep larger bookings moving smoothly
Hardware and software solutions for boutique lodging and hotels
POS terminals and payment devices
Our payment devices are built for the pace of hospitality at the front desk and on the move:
- Front desk, mobile and portable terminal options for check-in and on-property payments
- Accept chip, tap, swipe and mobile wallet payments.
- Print, text or email digital receipts
- Wi-Fi- and 4G-enabled options for flexible setups across your property
PMS integration and reporting
Keep payment activity connected to the systems you already use:
- Centralized view for tracking payments, deposits and pre-authorizations across connected systems
- Designed to integrate with property management systems and hospitality technology platforms through supported payment integrations
- Multi-property reporting for regional hotel groups
Multi-property management and reporting
Oversee payments across every property from one place, with the visibility and consistency a growing hotel group needs.
Centralized payment oversight
- View transactions from all your hotel locations in a single dashboard
- Track pre-authorizations, incidentals and guest payments across properties
- Regional reporting across provinces including Ontario, Alberta, British Columbia and Quebec
- Connect payment data across the systems used by different properties
Secure payment handling
- PCI-compliant technology aligned with Canadian privacy and payment standards
- Consistent payment procedures for guest data across multiple locations
- Standardized onboarding for new and existing properties, backed by Chase’s fortress-level security
Key benefits for boutique hotel groups
- Centralized pre-authorization and guest payment management
- Support for high-ticket transactions, helping reduce unnecessary declines on legitimate high-value bookings
- Multi-property visibility and reporting from one dashboard
- Flexible POS options for the front desk, mobile and on-property payments
- Scalable solutions that grow from single-property operations to regional hotel groups
Why choose Chase for lodging and boutique hotels?
Payment solutions built for hospitality across Canada
Payment solutions that support hotels and hospitality businesses from boutique inns to regional groups, in tourism-heavy markets nationwide.
Designed to integrate with your existing technology
Built to work alongside property management systems and hospitality technology providers through supported payment integrations, so payments fit within your broader hotel technology ecosystem.
Scalable for multi-property operations
Flexible payment capabilities that scale with your group as you add rooms, properties and locations.
Trusted global payments partner
Join thousands of Canadian businesses that rely on Chase Payment Solutions. With over $10 trillion in payments processed around the globe daily and 20 years in Canada, we’re your trusted payment partner.
Frequently asked questions
Chase payment devices support pre-authorization, letting you place a hold on a guest’s card for room deposits, incidentals or extended stays and complete the transaction at check-out. This helps you manage anticipated charges across a stay without processing the full amount upfront.
Chargebacks can be a significant challenge for lodging businesses, particularly when handling deposits, cancellations and incidental charges. Chase’s chargeback management portal supports electronic dispute responses and sends instant email alerts.
Hospitality often involves larger transactions including group room blocks, events and extended stays. Chase supports high-ticket transactions and works to reduce unnecessary declines on legitimate high-value bookings, helping larger reservations move smoothly.
A centralized dashboard lets you view transactions, pre-authorizations and guest payments across all your locations in one place, with regional reporting across provinces such as Ontario, Alberta, British Columbia and Quebec, making it easier to reconcile activity across your hotel group.
Chase’s payment solutions are designed to work alongside property management systems (PMS), online booking engines and other hospitality technology platforms through supported payment integrations. Speak with a payments advisor to discuss your current systems.
Get started with Chase hotel payment solutions today
Give your guests secure, flexible ways to pay and give your team centralized tools to manage deposits, pre-authorizations and payments across every property.
Call 1-866-490-5347 to speak with a payments advisor or get started online today.