Yonge + Eglinton Pharmacy teams up with Chase to find a healthy payments solution
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About
As an immigrant to Canada with no prior business ownership experience, Kathe built Yonge + Eglinton Pharmacy into a thriving community retail location.
With years of experience, Kathe is committed to providing outstanding care to her patients while continually pursuing innovation and improvement.
Challenge
Kathe and her team had little technical knowledge about payments. Setting up a secure, reliable and easy-to-use system was critical to support Yonge + Eglinton Pharmacy’s growth into mobile patient services, home delivery solutions, and new pharmacy locations.
“I rely on Chase to take care of my payments so I’m able to focus on my customers.”
- Wei (Kathe) Wang, Owner of Yonge + Eglinton Pharmacy
Customers were told in advance they might be featured in an ad.
Kathe and her team find a partner in Chase to power expansion
Chase’s sales representative handled the entire setup process, customizing solutions for Kathe’s workflows and training her staff. Chase equipped Yonge + Eglinton Pharmacy with integrated point of sales (POS) systems, countertop terminals, mobile terminals and Tap to Pay on iPhone for secure, flexible, and convenient payments anywhere giving the team more time to focus on patient support and personal care.
Yonge + Eglinton Pharmacy grows and thrives with the right payment partner
Since implementing Chase Canada solutions, Yonge + Eglinton Pharmacy has:
- Increased efficiency by reducing manual transaction errors through POS integration, thus freeing time for Kathe to focus on growth initiatives, like automated dispensing robots, advanced security systems, and in-home support
- Expanded service flexibility with mobile payments, supporting medication delivery and community outreach
- Positioned the company for the next phase of innovation, including onsite smart locker delivery systems to serve large apartment complexes more efficiently
