Skip to main content
Chase Logo, Links to Chase Canada Home

Move/5000: Reboot terminal

 

When your terminal encounters issues, a reboot refreshes the system and restores normal operations. This simple process helps users reboot their terminal.

 

 

Reboot terminal

  1. Press the yellow [Correction] key and # key together for about 5 seconds.
    Note: Make sure the terminal is docked on the base. If the terminal is not docked on the base, the terminal turns off.

  2. The screen will show, “Reset in Progress”, and the terminal will reboot.

  3. Upon reboot, the terminal will launch to the default screen:
    • Standalone: will display the Sale, Force Sale, Return, Void transaction icons.
    • Semi-Integrated/iPay@Table – Web App: will display, “Welcome/Bonjour”.


 

 

We’re here to help!

 

For questions about your terminal, contact our customer support team at 1.800.265.5158.