Burrito Boyz serves up franchise growth with help from Chase
Whether you're just starting out or getting ready to scale, learn from entrepreneurs who’ve been there.
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About
Founded in 2004, Burrito Boyz has become a beloved quick-service Mexican food chain across Ontario.
With over 55 franchisee-owned locations and growing, Burrito Boyz is committed to delivering consistent, high-quality food and service.
Challenge
As Burrito Boyz prepared for rapid franchise expansion, operators faced service challenges, and hardware theft had become a recurring issue.
Burrito Boyz needed a secure, scalable and well-supported solution to keep pace with its growth and deliver consistent high customer service.
“The greatest thing about working with Chase is it takes all of the moving pieces, and wraps them up like a burrito.”
- Joe Vassalo, CEO of Burrito Boyz
Customers were told in advance they might be featured in an ad.
Chase steps in with a tailored solution
Chase worked side-by-side with Burrito Boyz to ensure a consistent customer experience at every touchpoint, combining countertop terminals, self-service kiosks and a semi-integrated POS instance for Burrito Boyz’s proprietary mobile app. Weekly implementation calls kept the rollout on track, from hardware logistics to digital storefront setup.
Burrito Boyz scales operations with seamless payments
With 55+ locations live in just five months, Burrito Boyz is well on its way to becoming an Ontario staple. Proactive support from Chase, a flexible integration model and commitment to execution have helped Burrito Boyz deliver fast, reliable service—every order, every time.
