Commerce Centre support
Whether you’re getting started or need help managing your payments, terminals, or account settings — you’re in the right place. Browse our help categories to find the information you need.
What is Commerce Centre?
Commerce Center is a platform for merchants to manage sales, locations, and devices. It includes a search feature for transactions and disputes. Customize settings like language, profile, deposits, and payment methods to suit your needs.
Commerce Centre features
Streamline your business management with ease:
- Access all your business accounts in one place
- View and download sales, refunds, and deposit reports
- Manage disputes and chargebacks with detailed response options
- View and download fees and adjustments information
- Order and manage your terminal devices
Get started
Once you've completed onboarding and received your ordered device, here's what to do next:
Set up your device
- WiFi or SIM Card Setup: Begin by setting up your device's WiFi or SIM card. Click here for the DX8000 page for detailed instructions.
- Dynamic Password: Use the dynamic password to create manager/supervisor passwords. Obtain it through the Commerce Center platform or contact us for support.
Access your Commerce Centre account
- Login: Access your account using your credentials from onboarding.
- Navigation: Explore the dashboard to efficiently manage sales, transactions, and other business activities. For guidance, access the Learning Center located at the bottom left of the navigation panel.
Configure settings
- Payments: Set up accepted card networks.
- Alerts & Access: Configure alerts and manage user permissions for security