Desk/5000: Process a sale
Accepting payments is a critical component of your business. Learn how to process a sale on your device.
Process a sale
- From the Home Screen with the Chase logo, press the green [Enter] key to access the Main Menu.
- From the Main Menu, press the Sale icon.
- Key in the sale amount then press the green [Enter] key to confirm.
Note: Terminal screen may display the “Pass Terminal to Customer” prompt.
- Terminal will prompt to confirm the sale amount. Press [1-Yes/Oui] to accept or [2-No/Non] to cancel.
- The customer may be prompted to select a Tip Method if tip is enabled.
- If [Tip%/%Pourb] is selected, choose the percentage tip from the list.
- If [TipAmt/Mont Pourb] is selected, key in preferred amount.
- If [No Tip/Sans Pourb] is selected, tip entry is suppressed.
- Tap, insert, swipe or key in the card manually. Press the green [Enter] key to continue. If card is manually keyed in, terminal will ask for expiration date and ZIP/Postal code. ZIP/Postal Code can be bypassed by clicking [Enter] on screen.
Note: Terminal may display the “Pass Terminal to Merchant” prompt.
- Terminal connects to host. No action needed.
- Screen will display approval, and terminal will print receipt.
More helpful resources
Basic Functions
Common transactions to help you start processing right away.
Settings
Set up your card reader and tailor your device to your personal preference.
Troubleshooting
Most terminal issues are temporary and can be resolved in few easy steps. Learn how to troubleshoot common terminal issues by following our step-by-step guides.
We’re here to help!
For questions about your terminal, contact our customer support team at 1.800.265.5158.